Giving Better Customer Service with Chatwing Chat App

by Mahavir on August 17, 2013

Sites can be complimented with tools to increase their effectiveness in drawing in more traffic. There are many choices to consider, but when it comes to providing customer service, a chatting tool can do a terrific job of doing so. They can easily be used by the viewers to communicate with the site management and talk about the site or a product they want to buy. Chatting tools vary but if one were to stand out from the rest, it would be Chatwing.

This chatting tool is like many other chat widgets – very easy to embed into almost any site. It can be done by simply copying the chatting tool’s html code and pasting it into the user’s domain page. However, unlike other chat widgets, this one can accommodate a lot of people inside it, making it very efficient in supporting large amounts of traffic at once – a common occurrence at big sites. It can take in 7000 chatters at most to make sure every site viewer will have a room inside it.

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Chatwing has a lot of features that go with its chatting capability. One of it being its very lenient log-in interface that even allows the use of social media accounts as methods of joining in. Currently, it can accept log-in requests from Facebook, Twitter, Google and Yahoo. The chatter’s profile picture then switches into the one he uses on that particular social media account and that can also be used to redirect instantly into that profile page by clicking onto the avatar image.

Another feature is customization, which allows a thorough modification of the whole chatroom. This includes the fonts being used, the visual appearance of the chatroom itself, the chatroom theme, and a bunch of other things. The user is free to use all this to personalize his chatroom and giving his chatters a more eye-catching chatting tool to use. From here, the user can also allow the use of images and videos inside the chat app, making the conversation with people a lot more interactive and enjoyable.

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The chatting tool has a lot of features to offer – you can see the rest of them on this link:
http://chatwing.com/site/features

Providing customer service is important to the business as it is one of the main reasons why people would come back to buy their products again. That’s why it is important that the clients are always satisfied with the services they’ve been given and what better way to do that than with Chatwing. And the use of it is not restricted to site owners or to anyone who has the money to afford it. This is because this tool doesn’t need a site to be functional and it is very affordable – it’s free.

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